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Privacy Policy

Effective Date: January 1, 2026

Welcome to Hifzo AI. We are committed to protecting your privacy and ensuring that your personal information and documents are handled seamlessly and securely. This Privacy Policy explains how we collect, process, store, and protect your information when you use our services.

1. Information We Collect

We collect information to provide and improve our services to you:

  • Personal Information: Includes your name, email address, and phone number (especially when interacting via WhatsApp).
  • User Content: Documents, images, medical records, expense receipts, text messages, and audio notes that you submit to the service for processing and structuring.
  • Usage Data: Automatically collected information regarding how you access and interact with our platform.

2. How We Process and Store Your Data

Given the intelligent nature of our application, we handle your data using specific modern infrastructure:

  • AI Processing: To extract, structure, and organize the contents of your uploads (such as making sense of medical records or tracking expenses), we transmit your User Content to industry-leading Artificial Intelligence (AI) providers. This processing is strictly limited to facilitating the services you request. Your data is not used by these providers to publicly train their foundational models.
  • Secure Storage (Supabase): All structured data, extracted metadata, and original files are securely stored within our cloud database and storage infrastructure, powered by Supabase. Supabase provides enterprise-grade security mechanisms, ensuring your data is encrypted at rest and in transit.

3. How We Use Your Information

We use your data solely to:

  • Provide, operate, and maintain your "personal intelligence layer."
  • Process and structure your documents for instant search and retrieval.
  • Communicate with you regarding service updates, security alerts, and support messages.
  • Monitor and improve the performance and reliability of our platform.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers (such as AI processing APIs and our Supabase cloud infrastructure) strictly for the purpose of operating our services. These providers are bound by stringent data protection and confidentiality agreements.

5. Data Security

We implement robust, industry-standard technical and organizational security measures to protect your personal information and documents against unauthorized access, loss, destruction, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You retain full ownership of your data. At any time, you have the right to:

  • Access, update, or rectify your personal information.
  • Export a copy of your structured data and documents.
  • Request the complete deletion of your account and all associated data from our systems and Supabase databases.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this policy and, if necessary, via direct communication.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data via AI and Supabase, please contact us at support@hifzoai.com.